Payment Policy

The payment can be done to purchase our product through Credit Cards, Debit Cards, American Express Cards, and Internet Banking.

Once the payment is successful, a system generated mail is sent to customer's registered mail id stating the order summary and the transaction amount.

The tax invoice will be couriered to the customer within 2 working days.

RETPL is not responsible for the un-successful payment which may arise due to poor internet connection, in-sufficient balance in your account. In such scenarios you may contact your internet service provider or the concerned bank.

If your payment is debited from your account after a payment failure, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.

In case of refund, the amount will be transferred to your account through which the payment was carried out in 7 working days after getting the approval from the customer.